your IT Service Management and deliver the best IT services

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your customers and drive real business outcomes with Customer Service Management

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technical talent, on demand 24×7

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WELCOME

Xceltrait Inc. is a premier IT company delivering cutting edge and effective ServiceNow based IT Service Management, Customer Service Management, Development / Administration support and Staff Augmentation solutions to a diverse client base.
Whether you are a customer, partner or a prospective employee, we invite you to join us. We provide expertise, leadership, and knowledge in the following areas:

IT Service Management

Energize your IT Service Management and deliver the best IT services

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Customer Service Management

Engage your customers and drive real business outcomes with Customer Service Management

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Remote Development Support & Administration

Do you have more ServiceNow demand than you can meet?

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Staff Augmentation

Skilled technical talent, on demand, 24x7

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XCELSOCIAL

“Proactively capture and manage to resolution, customer issues on Social Media using ServiceNow.”

About Us

Xceltrait was established in 2006. Since our inception, we have focused on developing robust solutions and processes that help organizations accomplish their goals better, faster and smarter.

At Xceltrait, we foster a culture that is customer-centric and believe in taking innovation to the next level. We are geared towards problem solving and doing what is best for our customers. No matter how large or small the problems we face, we aim to solve them by leveraging our industry experience and pragmatic mindset. More importantly, we consider a company’s bigger picture throughout, because we are committed to its success.

Give us an opportunity and we will show you how to leverage automation, revolutionize how you deliver services, and mitigate risk – all to reach the level of modernization you need to grow confidently. Discover what is possible from a people, process, and platform perspective to pave the road for modernization and get the most out of your investment. We work side-by-side with you to develop a roadmap that you can execute in manageable portions that drive rapid high value and change the way people work.