REMOTE DEVELOPMENT AND ADMINISTRATION SUPPORT

On or Offsite, On or Offshore, On Demand!
Do you have more ServiceNow demand than you can meet?
Are ServiceNow consultants too expensive?
Can you get skilled help easily — when you need it?

Administration Support

Xceltrait, through multiple combinations of offsite and / or offshore resources can assist with administration of your ServiceNow instance. We can:

  • Perform routine maintenance including performance monitoring and error identification/ remediation
  • Schedule and verify instance clones Manages Instance Security,
    User/Group Access/Access Control Lists
  • Update Lists / Forms / Navigation Panes
  • Create new Tables and Fields
  • Upgrade instances and patch management.
  • Reporting and scheduling.

Development Support

Xceltrait, through multiple combinations of onsite, offsite and offshore resources can assist with remediation / development within your existing ServiceNow instance. We can:

  • Manage and resolve ServiceNow incidents.
  • Integration with other applications
  • Create and update email in bound actions.
  • Update Workflows
  • Develop Catalog Items and Record Producers
  • Manage Scripts and Automation
  • Create and update email notifications