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Outsourced IT Support Services

At Xceltrait, we address your specific IT support needs, and provide ideas and solutions that maximize productivity and ensure end users and systems function optimally. We are highly experienced in outsourced experience enables us to offer you flexible, high-performance support models that achieve the highest levels of customer satisfaction, end-user productivity and return on investment.

Our Outsourced IT Support Services provide end-to-end solutions spanning:

SERVICE DESK
We specialize in total outsourced service desk solutions, including all levels of management and support, tools and technology, as well as co-sourced solutions where our customers maintain a level of day-to-day influence with the service desk.
DESK SUPPORT
Our desktop management and mobility services support mobile and thin computing devices, laptops and PCs and can scale based on your unique needs
NETWORK OPERATONS CENTER SOLUTIONS
We work with you to monitor network and data center technologies for event and incident management, including the proactive avoidance of incidents and events that impact users.