We are looking for a talented Customer Service Management (CSM) Solution Engineer to help grow our Service Now practices success for winning new clients. Your focus will be to align with our practice team to demonstrate Service Now CMS module is the right fit for suitable opportunities. Responsibilities Understand the customer need and establish Service Now CMS module (as well as platform) as the best solution that addresses that need. Build and present customized demos Present companies technology infrastructure, including demonstrating deep familiarity with the companies hardware, software, networking and security stack Participate in all appropriate products, sales and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position Assist to in responding effectively to REP Minimum Qualifications Must have at least 1-2 projects experience with ServiceNow CSM and at least 3 years with ServiceNow ITSM Knowledge of related applications, relational database and web technology Solid oral, written, presentation and interpersonal communication skills Ability to travel domestically Preferred Qualifications: B.S. Computer Science, Software Engineering, MIS or equivalent work experience Basic programming experience in HTML and other web-based technologies
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