We bring process and experience to your ServiceNow – based solutions.

Welcome to Xceltrait

We help organizations elevate the customer’s journey to Effortless-Seamless-Proactive through an efficient, agile, digital first approach. Transform field service organization, with digital workflows, driving down cost and increasing customer satisfaction.

Committed

to Success

Xceltrait was established in 2006. Since our inception, we have focused on developing solutions and processes to help transform how organizations accomplish their business better, faster, smarter.

At Xceltrait, we foster a customer-centric culture, and we believe in taking innovation to the next level. Our attitude is built towards problem-solving and doing what is best for our customers. No matter how large or small the problems we face, we aim to solve them by leveraging our industry experience, rigorous analytical capabilities, and pragmatic mindset. More importantly, we consider a company’s bigger picture throughout, because we are committed to its success.

We are a ServiceNow Services Partner with a sharp focus on ServiceNow Customer Service Management and Field Service Management. We have helped several customers across various industry verticals make the most of their CSM and FSM investments.

Discover what is possible from a people, process, and platform perspective to pave the road for modernization and get the most out of your investment.

Give us an opportunity, and we will show you how to leverage automation, revolutionize how you deliver services and mitigate risk – all to reach the level of modernization you need to grow confidently. Discover what is possible from a people, process, and platform perspective to pave the road for modernization and get the most out of your investment. We work side-by-side with you to develop a roadmap that you can execute in manageable portions that drive rapid high value and change the way people work.

Interested? Let's get in touch!

At Xceltrait, We bring process and experience to your ServiceNow -based solutions.
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