All posts by Xceltrait PR

“To improve is to change; to be perfect is to change often.” –  Winston Churchill This quote applies well to the […]

Insurers often have to rely on point solutions, each with its own complicated technology stack, manual processes, and data availability/security […]

ServiceNow never disappoints when it comes to pushing new releases. Much like its predecessors, the new Rome release brings a […]

Often, the integration of the otherwise fragmented financial departments is hampered by the lack of a single, unified view of […]

Siloed data and processes create pain points, operational inefficiencies, and risks for most financial services companies and their downstream consumers. […]

Modern digital workflows are necessities for businesses in the current times. These workflows are the backbone to provide improved service […]

The demand for a seamless customer experience (CX) is consistently soaring through the ranks. Gartner’s 2019 Customer Experience Management Study outlined that […]

ServiceNow Customer Service Management (CSM) scored great during Forrester’s economic impact analysis, which was carried out by collecting data from different high-grade […]

ServiceNow ITSM was named a “Leader” by Gartner in 2020 for the seventh consecutive year after it occupied the top […]

Let’s look at some eye-opening stats in the Insurance industry – 88% of customers want highly personalized services and offerings […]