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It takes roughly 30 days for insurance providers to process a claim. Of course, some claims might take longer, depending […]

Automate business processes using natural language — the Flow Designer tool in ServiceNow provides this capability. Why is this functionality […]

Digital technologies continue to disrupt the “traditional” ways of the global insurance sector. Along with data-driven processes, changing consumer needs […]

Often, insurance operations are bogged down with manual, repetitive tasks that are costly and time-consuming. While tapping into automation with […]

“It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about that, you’ll […]

According to KPMG’s Customer Experience survey, almost 90% of customers place “case resolution” as their number one priority. Another survey documents that 71% […]

Deloitte, while quoting findings from Pew Research Centre, highlights some valid industry transition points in its 2022 Insurance Industry Outlook. The […]

According to Gartner, the market drivers and enablers of hyper-automation (i.e., digital transformation and IT automation) will be valued at […]

As per KPMG, high-quality customer service is the most crucial factor after product quality and value in ensuring that customers become […]

The low-code buzz has been around for some time, and many organizations are now embracing it by transforming their IT […]