Often, the integration of the otherwise fragmented financial departments is hampered by the lack of a single, unified view of […]
Often, the integration of the otherwise fragmented financial departments is hampered by the lack of a single, unified view of […]
A “satisfied” customer is almost 2.5 times likely to stay put with the current bank. Analysis reveals that such satisfaction could be […]
Siloed data and processes create pain points, operational inefficiencies, and risks for most financial services companies and their downstream consumers. […]
Modern digital workflows are necessities for businesses in the current times. These workflows are the backbone to provide improved service […]
The demand for a seamless customer experience (CX) is consistently soaring through the ranks. Gartner’s 2019 Customer Experience Management Study outlined that […]
Here is Why We Are Excited About the ServiceNow Quebec Release Trusted by almost 7,000 enterprise customers, ServiceNow has a […]
In 2021, organizations have been inclining towards a ‘hybrid’ working environment, and understandably so. This environment is characterized by flexible […]
ServiceNow Customer Service Management (CSM) scored great during Forrester’s economic impact analysis, which was carried out by collecting data from different high-grade […]
ServiceNow ITSM was named a “Leader” by Gartner in 2020 for the seventh consecutive year after it occupied the top […]
Let’s look at some eye-opening stats in the Insurance industry – 88% of customers want highly personalized services and offerings […]